Privacy policy.

Last updated: 3 November 2026

Here’s what LetsConnect uses to find the right people for you, how it keeps getting better, and the choices you have. Questions are always welcome at hello@tryletsconnect.com.

Who we are

LetsConnect (“we”, “us”) means tryletsconnect.com, the LetsConnect browser extension, the service behind it and our emails. We are the controller of the personal data described here. For anything about your data, including data protection requests, write to hello@tryletsconnect.com.

What the extension does on X

LetsConnect works inside x.com, using the X session already open in your browser. It reads X automatically, in the background, through X’s own web pages, and it only reads:

It never posts, follows, likes, replies or sends messages by itself: you click Follow and Reply on X. It never reads your direct messages. It uses your browser’s notifications and alarms for “next round” reminders, and opens a welcome page on this website when you install it.

What we process, and why

DataWhyKept
Your X account basics: X user ID, handle, name, avatar, bio and follower countsTo create your LetsConnect account. There is no password: a random sign-in token is stored in your browserWhile you have an account
Your public X profile and up to your last 50 posts and repliesTo analyse your niches and how you write, after you agree on the onboarding screenNot stored. Analysed in the request, then discarded
Your niches, your “about” line, your style notes and the X handles you addTo find people for you and draft replies in your voiceWhile you have an account
Some of your own posts, only if you turn on keeping them as voice examplesSo your drafts sound like youUntil you turn it off or delete your account
X search result pages your extension reads for you, with the posts and public profiles of everyone in the results. Your extension feeds this pool, like everyone else’sTo find people asking to connect. On our servers, posts that don’t ask to connect are discarded at once; posts asking to connect go into a shared pool that other users’ rounds also draw fromPosts asking to connect (including ones we flag as spam): up to 2 days, then deleted. Posts someone acted on, and their drafts, are kept while that user’s account exists
Drafted repliesStored with the post they answer, so you can review, edit and send themAs long as that post is kept
Who followed you back, who you already follow, and what you did with each suggestionTo show your stats (people reached, follow-backs, minutes saved, activity by hour) and make each round betterWhile you have an account
Your email address, only if you add one for remindersTo verify it (double opt-in) and send the reminders you asked for. Every email has an unsubscribe linkUntil you remove it or delete your account. If an address bounces or is marked as spam, we stop emailing it
Abuse signals: a fingerprint of your network at signup (a keyed hash of your IP network, not the IP itself), the invisible human check, rate-limit counters, server logsTo keep bots and spam out and enforce fair-use limitsSignup fingerprints 90 days; counters up to 7 days; server logs up to 30 days, without post text
How you use the extension: the screens you open, the buttons you press, your rounds and what you did with each suggestion (recorded with that person’s numeric X ID, never their handle or posts), follow-backs, errors, the AI’s cost and speed, the app version and your IP address (for an approximate location)To make LetsConnect work better for you: tuning your search and niches, sharpening who we match you with and what we recommend, keeping it fast and reliable, and stopping abuse. It also tells us what to build nextUp to 1 year, then deleted. If you delete your account, ask us and we’ll erase this history too
Our emails: sent, bounced, marked as spam, verified, unsubscribed, and the links you click in themTo make LetsConnect work better for you: tuning your search and niches, sharpening who we match you with and what we recommend, keeping it fast and reliable, and stopping abuse. It also tells us what to build nextUp to 1 year, then deleted. If you delete your account, ask us and we’ll erase this history too
When you remove the extension: that it happened, plus any reason or note you choose to give us (we strip out email addresses, @handles, links and phone numbers)To make LetsConnect work better for you: tuning your search and niches, sharpening who we match you with and what we recommend, keeping it fast and reliable, and stopping abuse. It also tells us what to build nextUp to 1 year, then deleted. If you delete your account, ask us and we’ll erase this history too
How you use this website: pages, clicks, your IP address (for an approximate location), and replays of visits (mouse movement, scrolling, clicks) with everything you type hidden. Your browser’s local storage keeps a random ID, a session ID and the page you first came from, and one cookie (lc_wid) holds the same random ID, so the extension can link your visits (including replays) to your install and, once you sign up, your account. The cookie lasts 1 year. No replays on /open, /verify-email and /bye, the pages our emails and the extension link toTo improve the website and, once your visits are linked to your install, to personalise LetsConnect for you. With Do Not Track turned on in your browser, nothing is sentReplays up to 30 days; usage up to 1 year. If you delete your account, ask us and we’ll erase this history too
Billing records, if you subscribe to a paid plan (card details are handled by our payment provider, never by us)To charge for your plan and meet tax rulesAs long as tax law requires

An account without an email address that nobody uses for 30 days is deleted, with its data on our servers. You can ask us to delete your account, and your analytics history with it, at any time.

How LetsConnect learns from usage

Usage data is part of how LetsConnect works. Every round you run shows us which niches bring you the right people, which suggestions you act on and which you skip, and where the extension slows you down. We use it to tune your search and niches, improve matching and recommendations for you and for everyone, keep LetsConnect reliable and keep abuse out. Because it’s there to work for you, it’s linked to your install ID and, once you sign up, to your account, so it isn’t anonymous. We use PostHog to measure it, in the extension, on our servers and on this website.

Usage data never contains:

We rely on our legitimate interest here, so you’re always free to object. Write to hello@tryletsconnect.com and we’ll stop using your usage data, unless we have compelling grounds such as abuse prevention.

AI in LetsConnect

Anthropic (Claude) powers the AI. For the onboarding analysis it receives your public profile and up to your last 50 posts. To draft a reply it receives your style notes, your “about” line, your voice examples if you keep any, and the post you’re replying to with its author’s name, handle and bio. Your niches are not sent. Drafts pass our own safety filters (outside links and crypto tickers are blocked), are stored with the post, and you edit and send them yourself.

Anthropic processes this data only to answer our requests and does not train its models on it. Under its commercial terms it may keep it for a limited period to monitor for abuse.

How we improve LetsConnect and its AI

We may use your drafts and usage data, with your account ID, install ID, X handle, and any @handles and links in drafts removed, to improve LetsConnect’s own drafting and matching (for example, tuning our prompts, filters and matching). This data is pseudonymised, not anonymous. We never use it to train general-purpose AI models, never give it to anyone else to train theirs, and nobody at LetsConnect reads individual drafts except to fix a problem you report or to stop abuse. We keep it for up to 12 months. You can object at hello@tryletsconnect.com and we’ll exclude your data.

People LetsConnect suggests

This part is for people on X who don’t use LetsConnect. If your public post appears in the X searches LetsConnect runs (for phrases like “let’s connect”), LetsConnect users’ extensions may read your post and public profile and send them to us, and may check your public follower and following lists for follow-backs.

Who helps us

Several of them process data in the United States. Where data leaves the EU or the UK, it is protected by the EU Standard Contractual Clauses (with the UK Addendum or IDTA), or by the EU-US Data Privacy Framework where the provider is certified.

What we never do

Our use of information received from the extension adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements.

Legal bases (GDPR)

Your rights

You can ask for a copy of your data, correct it, delete it, restrict or object to its processing (see above for usage data), and take it with you. You can withdraw your consent at any time; this doesn’t affect processing done before. Write to hello@tryletsconnect.com and we’ll take care of it. On this website, Do Not Track stops analytics in your browser. You may also complain to your data protection authority.

We don’t make decisions with legal or similarly significant effects about you solely by automated means.

US residents

We don’t sell or share your personal information, or use it for cross-context behavioural advertising. To access, delete or correct your data, write to hello@tryletsconnect.com.

Age

LetsConnect is for people aged 16 and over. If you believe someone younger has an account, tell us and we’ll delete it.

Changes

When this policy changes in a way that matters, we’ll tell you in the extension or by email before it applies.